Privacy Policy

This Privacy Policy explains how Kindred Nutrition Ltd ("we", "us", "our") collects, uses, stores and shares your personal data when you visit our website or place an order. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller is:

Kindred Nutrition Ltd
14 Whitfield Street, London, W1T 2RH, United Kingdom
Company No. / VAT: 12345678
Email: info@spinalligamentor.world
Telephone: +44 20 7946 0123

2. What Data We Collect

2.1 Data you provide directly

• Order data: name, telephone number, delivery address (collected via the order form).
• Contact enquiry data: name, email address, enquiry subject and message (collected via the contact form).
• Consent records: your cookie consent choice and timestamp.

2.2 Data collected automatically

• Usage data: IP address (anonymised where possible), browser type, operating system, pages visited, time and date of visit, referring URL.
• Cookie data: as described in our Cookie Policy.
• UTM / advertising parameters: utm_source, utm_medium, utm_campaign, gclid - appended to your session by advertising platforms where consent is granted.

3. Lawful Bases for Processing

4. How We Use Your Data

• To process and fulfil your order for Slim Coffee Booster, including contacting you by telephone to confirm delivery.
• To respond to enquiries submitted via our contact form.
• To comply with legal obligations including consumer rights legislation, VAT records and financial reporting.
• To improve the website using anonymised analytics data (only where consent is granted).
• To deliver relevant advertising (only where consent is granted).

5. Cookies and Consent Mode

We implement Google Consent Mode v2. By default, all non-essential cookies are denied until you provide consent via our cookie banner. You may accept all, reject non-essential, or manage individual categories. Your preference is stored in your browser's local storage and respected on subsequent visits. See our Cookie Policy for full details of cookies used.

6. Sharing Your Data

We do not sell your personal data. We may share data with:

• Delivery partners: name and address shared with courier services to fulfil your order.
• Payment processors: where card payment is arranged; we do not store card details.
• Analytics providers: Google Analytics (where consent granted) - data is processed under a Data Processing Agreement; IP anonymisation is enabled.
• Advertising platforms: Google Ads (where consent granted) - conversion data only.
• Legal authorities: where required by law, court order, or regulatory obligation.

All third-party processors are required to handle data in compliance with UK GDPR.

7. International Transfers

Some of our service providers (including Google) may process data outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place - including Standard Contractual Clauses (SCCs) approved under UK adequacy frameworks or the UK International Data Transfer Agreement (IDTA).

8. Retention Periods

9. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access - request a copy of the data we hold about you.
• Right to rectification - request correction of inaccurate or incomplete data.
• Right to erasure - request deletion of your data where there is no lawful basis for continued processing.
• Right to restriction - request that we restrict processing in certain circumstances.
• Right to data portability - receive your data in a structured, machine-readable format (where processing is based on consent or contract).
• Right to object - object to processing based on legitimate interests.
• Right to withdraw consent - withdraw any consent you have given at any time (this does not affect the lawfulness of prior processing).

To exercise any of these rights, contact us at info@spinalligamentor.world. We will respond within one calendar month.

10. Right to Lodge a Complaint

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

ICO website: ico.org.uk
ICO helpline: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would appreciate the opportunity to resolve any concern directly before you contact the ICO.

11. Children

Our website and products are intended for adults. We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

12. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include HTTPS encryption, access controls and regular security reviews.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website following a material change constitutes acceptance of the updated policy.

14. Contact

For any privacy-related queries:
Kindred Nutrition Ltd
14 Whitfield Street, London, W1T 2RH
Email: info@spinalligamentor.world
Tel: +44 20 7946 0123